EP 16 – Alexis Vaughn – Off Course Consulting – Let Me Go Hire All of My Cousins

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Michael Waitze worked in Global Finance for more than 20 years, employed by firms like Citigroup, Morgan Stanley and Goldman Sachs, primarily in Tokyo.  Michael lived and worked in Tokyo from February 1990 until December 2011.  Michael always maintained a particular focus on how technology could be used to make businesses more efficient and to drive P/L growth. Michael is a leader in the digital media space, building one of the biggest and fastest-growing podcast listener bases in the region.  His AsiaTechPodcast.com show has listeners in more than 130 countries and his company, Michael Waitze Media produces some of Asia’s most popular podcasts.

Alexis Cierra Vaughn is a 16 time Award-Winning Insurance Expert and the Founder & CEO of Off Course, an Insurtech Consulting Firm, dedicated to providing strategy consulting for Insurtechs, Carriers, MGA's, Accelerators, insurance agencies and Brokerages. Alexis is a 14 year licensed Insurance and Insurtech Executive, with a strong reputation as an Insurance Innovator within the industry. Her company Off Course was created due to her strategic and creative approach to innovation being in high demand within the industry. Alexis decided that instead of just impacting one InsurTech, she would use her company Off Course to impact them all. Alexis is also the Producer and Host of the Insurance Unicorn podcast where she interviews insurance innovators in the InsurTech and Insurance industry. Off Course has helped Insurtechs and innovation labs in the areas of Cyber, Parametric flood insurance, agency management systems,technology, claims payment systems, and digital distribution for MGA’s. Alexis’ Co-Founder & COO is her husband Marvin Vaughn, who leads the strategy practice, talent advisory, and operations advisory verticals of their firm, he brings 20 years of Operations strategy experience to the practice from leading insurers and management consulting Big 4 firms. Alexis was previously the AVP of Agency Marketing for Cowbell Cyber,she grew Cowbell's agency distribution channel from 4,500 to 23,000 agents and brokers globally in less than 2 years. She also owned a successful MGA of 26 single moms. Alexis and her initiatives have won numerous awards and her work has been featured in multiple publications. Some of her most notable awards are Cowbell Academy was awarded the “Ambitious Insurer Award” by Insurtech Insights and EIS in June 2023, it was also the Bronze winner for the Insurance Marketing & Communication Association’s “Showcase” awards in July 2023. She was featured in Insurtech Insights Empowering Insurance, Modern Insurance Magazine’s InsurTech Talk, celebrating the work that she has done in the cyber and Insurance Industry. Most recently Alexis was named on the Women to Watch in InsurTech list 2023, Insurance Business America Elite Women in Insurance, Insurance Innovators Top 100 Media Influencers List, ACCORD and Alchemy Crew’s Top 14 Insurtech Leaders of 2022 Globally, along with many more. She also serves on the Insurtech Atlanta Advisory Board and as Chair for the Association for Professional Insurance Women Atlanta Network.

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InsurTech Amplified hosted ⁠Alexis Vaughn⁠, the Founder and CEO of ⁠Off Course Consulting⁠. With years of experience in the insurance industry, Alexis shares her insights and expertise on multiple topics, including her diverse background, the state of the industry, and the role of InsurTech in transforming the insurance landscape.

Alexis emphasizes the need for risk mitigation in the insurance industry, particularly in areas like cyber insurance. She highlights how InsurTech companies are leveraging technology and coupling it with cybersecurity to create cyber resilience. By providing not just insurance coverage, but also risk mitigation strategies and education, these companies are helping businesses prevent and recover from cyber attacks.

Alexis discusses the role of technology in the insurance industry and the importance of insurance literacy. While InsurTech companies are driving innovation and simplifying processes, there is a need to educate both agents and customers about these technologies. Alexis emphasizes the need to educate agents on how to leverage InsurTech solutions and position them in the market, while also ensuring that customers understand the value and benefits of these technologies.

Finally, she highlights the changing role of agents in the industry and the need for them to adapt to new technologies. While some agents may be resistant to change, she notes that there is a new generation of agents entering the industry who are more tech-savvy and open-minded. However, it is also important to consider the preferences of customers, some of whom may still prefer traditional methods of interaction. Finding a balance between digital and personal interactions is key to successfully serving clients.

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